Fiona is a clear-thinking operator who believes people should never need a crystal ball to understand how work gets done. As an organisational development and operations consultant at Pinta, she brings more than 20 years of experience across energy, pharmaceutical, manufacturing, education, and nonprofit organisations. She combines Lean Six Sigma and Prosci Change Management expertise with professional coaching training through Erickson International to help organisations improve performance and navigate change. Her approach blends process rigour with human insight, because even the best process is useless if nobody wants to use it. Life is short; make it fun.